Frequently Asked Questions

What makes these rugs special?
Rich jewel tones, hand-knotting, and plant-based dyes. Each rug is small batch, made to last for generations.

Are the colors fade-resistant?
We use natural dyes. They may soften and deepen with age and sunlight — a graceful characteristic of natural colorants.

How long is shipping?
Free standard shipping in the US, typically 5-10 business days after processing.

What if I need to return?
30 days from delivery, unused condition with packaging. Email [email protected] to start.

How do I care for my rug?
Vacuum on low setting, blot spills immediately, and use a rug pad. See our Care Guide for full details.

Do you offer size help?
Yes — email us your room dimensions and we’ll recommend the perfect size.